Unveiling GCC X…Summit 2025 - event showreel & day flow construct by Emcee
9:35 AM
Opening Address: Welcome to GCC X...Summit 2025
Sameer Dhanrajani
CEO
3AI
9:55 AM
Keynote Session
The New GCC Playbook: 10 Predictions that will likely shape the future of GCCs
Lalit Ahuja
CEO
ANSR
10:35 AM
Spotlight Talk 1
Embracing Innovation and Change | Leadership for Future-Ready GCCs
Sheenam Ohrie
Managing Director
Broadridge India
10:45 AM
Leaders Exclusive Session
Building Leadership for Future-Fit & Resilient Global Capability Centers (GCCs) : New Ruminations
Moderator
Lalitha Indrakanti
Chief Executive Officer
Jaguar Land Rover - TBSI
Jitendra Chaddah (JC)
Managing Director & Country Head, GF India Vice President GFES (Fab Operations),
GlobalFoundries
Sivakumar Selva Ganapathy
Vice President, OpenBlue India Software Engineering and APAC Solutions, Board Member - JCIPL
Johnson Controls
Vikram Kolar
Senior Vice President Of Engineering; Head, Visa India Technology Center
Visa
Latha Chembrakalam
Vice President, Head of Technical Center India
Continental
Kaushik Das
Managing Director
JCPenney India
Global Capability Centers(GCCs) are at an inflection point as the pace at which AI & Gen AI is changing every aspect is exponential and at high velocity.
GCC’s are contextually empowered with critical and strategic business capabilities. They are rapidly evolving as enterprise transformation hubs and are beginning to be in the center of AI driven transformation wave. GCC’s ability to provide strategic capacity at scale and play a key role in future proofing enterprises equipped with top of the line leadership skills is proving out to be the secret sauce for the success of the GCCs. Being at the helm of leading a GCC is an arduous task and onerous responsibility wherein multifarious skills, competencies and attributes are required to demonstrated and showcased by the GCC leader to build, scale and transform the GCC.
Building Future-Fit & Resilient GCCs with new leadership template will be characterized by driving strategic planning, complex capability building, designing bespoke AI led technology architecture, driving C level advocacy, Value & Transformation accentuation, inclusive talent building & intensive corporate development & much more & beyond…
What’s the new DNA of a future-fit & resilient GCC leader looks like? What does it take for a GCC leader to be Future-Fit and create value in the disruptive times? How does the right amalgamation of the New Age Capabilities, Talent, Technologies & Processes looks like for GCC leaders ?
The session brings together stellar GCC leaders with multifarious backgrounds as they unravel aspects on defining the new leadership code of Future-Fit & Resilient GCCs. A MUST ATTEND Leaders Exclusive Session .
11:25 AM
Networking Break over tea/coffee
11:45 AM
Spotlight Talk 2
Getting AI Right for your Organization
Manoj Madhusudanan
SVP and International Growth Markets Leader - APAC and Middle East
EXL
11:55 AM
Leadership Roundtable Session
Transformative Approaches in Banks & FS GCCs: Can Scale & Impact co-exist in the Gen AI era?
Moderator
Sandeep Dhar
Founder
Aidiator
Sudish Lambodara Panicker
Managing Director, Global Head, Accounting & Administration, Operations Site Executive
BNY India
Pancham Taneja
Country Head
Delta Capita
Swayta Murarka
Managing Director
HSBC
Nilesh Iyer
CEO
Natixis
A significant number of Banking & Financial GCCs have been early adopters of mainstream & exponential technologies and have been deploying Analytics and Data Science at scale for the parent organizations. Previously, Banking & FS GCCs have evolved to scale up significantly and created massive workforce in GCCs; however, with the advent of Gen AI, are they best equipped to identify and seize opportunities? What new adoption scenarios are emerging in BGCCs w.r.t Gen AI adoption? Are the Banking & FS GCCs following a guided approach to Gen AI adoption? What new transformative use cases and adoption scenarios will emerge in these GCCs? The journey of Banks & FS GCCs Evolution, Impact & Gen AI – Before & Tomorrow.
Hear it from the Banking & FS in GCC Leaders & Experts in a riveting & enthralling leadership roundtable format.
12:35 PM
Spotlight Talks 4
Securing the Future: Navigating Cyber Threats & Remedies in GenAI-Driven Enterprises
Rohit Aradhya
VP Engineering & Managing Director
Barracuda
12:45 PM
Rapid Pace Masterclass (RPM)
Building AI Capabilities in Lifescience & Healthcare GCCs: Strategic Considerations
Mahesh Iyer
Head Global Biometrics and Data Sciences
Bristol Myers Squibb
12:55 PM
Lunch
2:00 PM
Unplugged Debate
Redefining the new code of Innovation & Transformation in GCCs with Gen AI: Strategic Perspectives
Moderator
Rathnaprabha Manickavachagam
Managing Director, Head of Innovation for India & Asiapac
Morgan Stanley
RB Rajendar
Managing Director, Head - Analytics and Information Management - India
Citi
Prashant Dahiya
Head GBS Strategy and Operations
Swiss Re
Nishant Chandra
Industry Copilot Leader & Head
Microsoft
Nithya Subramanian
Senior Director Data & AI COE
BBY India
GCCs are reflections of strategic components to parent organization’s business imperatives. The rapid transformation and innovation of GCCs today is driven largely by ability for them to position Gen AI’s strategic imperative for their parent organizations. Gen AI is seen to the Trojan horse to catapult GCCs to the next level on innovation & transformation. In recent times; GCC story is in a changing era of value and transformative arbitrage. Most of the GCCs are aiming towards deploying suite of Gen AI led strategies to position themselves as the model template of Innovation & Transformation. It is widely predicted that Gen AI will disrupt and transform GCCs to up the ante in the coming years.
How have the Innovation strategies of GCCs transformed with reference to parent organization? whilst delivering tangible business outcomes, innovation & transformation for parent organizations? How are Global Capability Centers looking at addressing Innovation & Transformation through Gen AI and what new code will evolve?
The Unplugged debate consisting of seasoned and eclectic GCC leaders will revolve around multifarious dimensions that Gen AI will unleash to trigger innovation & transformation in GCCs.
2:40 PM
Spotlight Talk 3
UVP Unleashed: How GCCs Deliver an Unfair Competitive Edge
Smitha Hemmigae
Head Of Marketing and Employer Brand
ANSR
2:50 PM
Lounge Specials
The New Code of Talent, Capabilities & Processes in GCCs : Staying Ahead of the Curve
Moderator
KS Vishwanathan (KSV)
Pankaj Rai
Group Chief Data & Analytics Officer
Aditya Birla Group
Anjali Raghuvanshi
Chief People Officer & Senior Director of Business Innovation
Randstad India
George Inasu
Managing Director and Country Head
Fidelity National Financial
Titir Pal
Managing Director
Citi
Pradish Haridas
Strategy and Development Manager & Designated Partner, GBS
Ingka Group
Building Future-Fit GCCs with New Age Capabilities, Talent & Processes is the need of the hour & highly critical. The jobs of today will not be the jobs of tomorrow…..Gen & AI are rewriting the capability, talent & process architecture of GCCs at high speed. Setup, scale and sustenance trajectories of GCCs requires out-of-the-box outlook and perspectives as the winds of change needs a rethink of new career pathways & lattice, agile & fungible processes, deep & topical capabilities for GCCs to stay relevant. With the new renditions of GCCs evolving, GCC leaders need to reimagine the skills, competencies and attributes that are required to build top notch talented teams, devise novel business and technology processes to work in unison with parent organisations and develop new initiatives & interventions for GCCs to stay ahead of the curve.
Hear it from the experts from multidimensional backgrounds as they trigger the not so often spoken discussion of trigger the new code of talent, capabilities & processes in GCCs…. Exciting debate guaranteed !!
3:30 PM
Spotlight Talk 4
Lessons from Amazon - Future-Proofing Your GCC for AI